Privacy Policy

Open Innovation West is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Open Innovation West website and governs data collection and usage. By using the Open Innovation West website, you consent to the data practices described in this statement.

Collection of your personal information

Open Innovation West collects personally identifiable information, such as your email address, name, home or work address or phone number. Open Innovation West also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Open Innovation West. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Open Innovation West for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Open Innovation West website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Open Innovation West public message boards, this information may be collected and used by others. Note: Open Innovation West does not read any of your private online communications.

Open Innovation West encourages you to review the privacy statements of websites you choose to link to from Open Innovation West so that you can understand how those websites collect, use and share your information. Open Innovation West is not responsible for the privacy statements or other content on websites outside of the Open Innovation West and Open Innovation West family of websites.

Use of your personal information

Open Innovation West collects and uses your personal information to operate the Open Innovation West website and deliver the services you have requested. Open Innovation West also uses your personally identifiable information to inform you of other products or services available from Open Innovation West and its affiliates. Open Innovation West may also contact you via surveys to conduct research about your opinion of services or of potential new services that may be offered.

It is a necessary requirement of operating the Open Innovation West website and to maximise the benefits available to users that some of the information you have provided is available to third parties who may wish to use your products or service. By using the website you are agreeing to Open Innovation West making this information available to third parties.

Open Innovation West does not sell, rent or lease its customer lists to third parties. Open Innovation West may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, phone number) is not transferred to the third party. In addition, Open Innovation West may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Open Innovation West, and they are required to maintain the confidentiality of your information.

Open Innovation West does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Open Innovation West keeps track of the websites and pages our customers visit within Open Innovation West, in order to determine what Open Innovation West services are the most popular. This data is used to deliver customised content and advertising within Open Innovation West to customers whose behaviour indicates that they are interested in a particular subject area.

Open Innovation West websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Open Innovation West or the site; (b) protect and defend the rights or property of Open Innovation West; and, (c) act under exigent circumstances to protect the personal safety of users of Open Innovation West, or the public.

Security of your personal information

Open Innovation West secures your personal information from unauthorised access, use or disclosure. Open Innovation West secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure.

Changes to this statement

Open Innovation West will occasionally update this Statement of privacy to reflect company and customer feedback. Open Innovation West encourages you to periodically review this statement to be informed of how Open Innovation West is protecting your information.

Contact information

Open Innovation West welcomes your comments about this Statement of privacy. If you believe that Open Innovation West has not adhered to this statement, please contact Open Innovation West:

 Call: (03) 9317 5794

Attn: Project Manager

Open Innovation West

c/- LeadWest Ltd
PO Box 2382

Footscray VIC 3011